2. HOW WE COLLECT YOUR PERSONAL INFORMATION
2.1 OTM will collect your personal information in a fair and lawful manner. Where it is practical to do so, we will collect your personal information directly from you, and only to the extent necessary to provide you with our products or services and carry out our operations. However, sometimes we also collect your personal information from the following mediums:
2.1.1 Through our website (which might include the time and date you accessed it); and/or
2.1.2 our business service providers and contractors.
2.2 OTM may collect personal information from you when:
2.2.1 you submit an enquiry or application form online via our website;
2.2.2 you submit any other information directly via our website;
2.2.3 in performing our assessment of your enquiry, including any subsequent discussions in any form, whether verbally, in writing, electronically or otherwise;
2.2.4 it is administering any of our services;
2.2.5 you contact us by telephone;
2.2.6 you email us; or
2.2.7 you have contact with us in person.
2.3 We will collect, use and disclose your personal information only for the particular purpose that you provided it, or for a directly related purpose (see clause 4.3). We may otherwise use your personal information where that other use is:
2.3.1 required or permitted by law; or
2.3.2 with your express or implied consent.
3. TYPES OF PERSONAL INFORMATION WE COLLECT
3.1 The kinds of personal information that OTM will collect about you will depend on the type of interaction that we have with you. For example, we may collect your personal information when you apply to become our client and use our services, which may include your name and contact details and date of birth and any previous services and products you have received from us. More specifically:
3.1.1 Clients, Prospective Clients and the General PublicWe may collect your name, age, gender, telephone number, address, email address, payment details (including credit card and debit card details) as well as any previous services and products that you have received from us. In our day-to-day dealings with you, we may collect information relating to general product enquiries, as well as complaints.
3.1.2 Business Service Providers and ContractorsIn the context of our business relationship, we may collect your name, NZBN or Company Number if in New Zealand, or equivalent in your home country, address telephone number and email address.
3.1.3 Job ApplicantsWe may collect your name, telephone and email address, as well as information, references and reports arising out of the assessment of your potential suitability as our employee.
3.2 We may also collect your name and contact details which you provide to us, in order to respond to your questions and comments about OTM and its products and services.
3.3 We will only collect your personal information where you have consented, or otherwise in accordance with the law.
3.5 Personal information that we collect is held in different formats, including in both hard copy and electronically.
3.6 If OTM receives personal information about you that it has not requested, and OTM would not be able to collect this information under law if it had requested it, then OTM will destroy or de-identify the information where lawful and reasonable to do so.
3.7 You are not required to disclose your personal information to us, however, if you do not do so, we may not be able to provide you with products or services that you have requested, or provide you with an appropriate response to your enquiries.